Pricing information for Investigators
NearbySpy publishes a pricing page for Private Investigators who are considering a paid plan. This article explains what is on that page, how the plans differ, and where to look for the details that matter most before you upgrade.
NearbySpy publishes a pricing page for Private Investigators who are considering a paid plan. This article explains what is on that page, how the plans differ, and where to look for the details that matter most before you upgrade.
What the pricing page shows
The pricing page lists the plans available to Investigators along with the headline features for each one. It is designed to be readable in a couple of minutes, with deeper detail behind links and inside the dashboard for current subscribers.
The free baseline
Every verified Investigator can have a public profile, accept Client inquiries, run Cases, store Evidence, and use the core operations tools. The free baseline is meant to be useful on its own, not a stripped-down trial. Many Investigators run their day-to-day work without ever upgrading.
The Elite plan
Elite is the paid subscription tier. It unlocks advanced product surfaces that mature investigative practices tend to need:
- DocuVault for sending documents for signature directly from a Case. See Why DocuVault requires Elite.
- Higher limits on certain features, where applicable.
- Additional tools that are added over time as the platform expands.
For a deeper walkthrough of what comes with Elite, see What the Elite plan unlocks.
Featured placements
Featured placement is a separate paid program from Elite, available to Investigators on a qualifying plan. It boosts visibility in specific geographies inside directory and search. Featured cards are labelled clearly so that users can tell when a placement is paid. See Featured placements in directory and search.
How billing works
Subscriptions and one-off purchases are billed through a payment processor. You can review your active plan, payment history, and upcoming charges from your Investigator dashboard. See Understanding Billing: subscriptions and payment history.
Cancellation
You can cancel an Elite subscription from the Billing area. Cancellation takes effect at the end of the current billing period. Your data, Cases, Evidence, and Client relationships remain intact. Features that are gated behind Elite will return to the free baseline at the end of the period.
Questions before upgrading
If something on the pricing page is not clear, contact support from the marketplace contact form. See Contact form reasons and what to include.
Related
Related in Marketplace
Blog posts vs Help Center documentation
NearbySpy publishes two kinds of long-form content: the blog and the Help Center. They look similar from the outside but they exist for different reasons.
Contacting an Investigator from a public profile
You can reach out to an Investigator directly from their public profile, with or without an account. This article explains the choices on a profile page, what the Investigator sees, and what to expect after you send a message.
Featured placements in directory and search
Featured placements are paid slots that promote your Investigator profile to the top of NearbySpy's directory and search results within a specific geographic area.
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