Claiming an imported listing
NearbySpy includes imported listings for many Private Investigators who have not yet created an account. If you are an Investigator and your firm appears on the marketplace without you, you can claim that listing and take control of how it is shown.
NearbySpy includes imported listings for many Private Investigators who have not yet created an account. If you are an Investigator and your firm appears on the marketplace without you, you can claim that listing and take control of how it is shown.
Why imported listings exist
Public information about licensed Investigators is collected from publicly available sources to make the marketplace useful from day one. An imported listing is a starting point, not a finished profile. It usually has your business name, your city, and a basic description. It does not have your reviews, your full specialty list, or any direct contact methods.
Why claim instead of creating a new profile
Claiming the existing listing is the right move because:
- You inherit the URL and the public visibility the listing has already accumulated.
- You avoid duplicate profiles for the same firm, which would otherwise hurt search ranking.
- Once verified, you can update everything on the listing, including services, photos, and credentials.
What claiming gets you
After verification, your claimed listing becomes your live Investigator profile. You can:
- Edit your name, business name, photo, and description.
- Set your service area and specialties.
- Add license details for the verification badge.
- Receive Client inquiries and respond from your dashboard.
- Upgrade to Elite if you want the full toolset.
Starting the claim
- Find your imported listing in the marketplace.
- Choose the option to claim it from the profile page.
- Create or sign in to a NearbySpy Investigator account.
- Confirm that the listing belongs to you and start verification.
Verification at a glance
Verification protects everyone. It prevents someone else from claiming a listing that is not theirs. The verification step uses a one-time code sent to a method tied to the business and may also ask for a verification document. The full walkthrough is in OTP and verification documents for claims.
You may also be asked to verify ownership of your business website. See Website verification in listing claim.
What happens to old data
Once you claim and verify, the listing becomes editable from your dashboard. The original imported description remains until you change it. Anything that is incorrect can be corrected immediately. Anything you would rather not display, such as an old phone number, can be removed.
If your claim is delayed
Most claims complete in a few minutes. If verification stalls, follow the troubleshooting steps in OTP and verification documents for claims or open a support ticket. See Contact form reasons and what to include.
Related
Related in Getting Started
Choosing between a Client account and an Investigator account
NearbySpy supports two account types: Client and Investigator. The one you pick decides which dashboard you land on, what you can do, and how the platform treats your data.
Completing Investigator onboarding
Investigator onboarding is a short multi-step flow that sets up your account so the marketplace can list you and so the operations workspace knows who you are. You only do it once.
OTP and verification documents for claims
Claiming an imported listing on NearbySpy includes a verification step. This protects the marketplace from someone claiming a listing they do not own. This article explains the one-time code, the verification documents, and what to do if the process stalls.
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